Sage Marketplace Cookies Policy

Last Updated: 13 January 2020

 

We use cookies and similar technologies within the Sage Marketplace (“Sage Marketplace”) (i) to enable it to function correctly; (ii) to analyse the use of the Sage Marketplace and make improvements; and (iii) for marketing purposes.

Cookies are small text files which are placed on your device when you visit the Sage Marketplace to collect and store information.  Some cookies are temporary cookies, which are deleted each time you leave the Sage Marketplace (known as ‘session cookies’) and some are ‘persistent cookies’, which enable the Sage Marketplace to “remember” you = and which will stay on your device between visits.

We also use similar technologies such as JavaScript and other tracking code to compile information about the use of the ISV Marketplace.

Further information on how and why we use cookies and similar technologies (“Cookies”) is set out below.

Who sets and controls Cookies on the Sage Marketplace?

The Cookies are either set and controlled by us directly or by third parties acting on our behalf.

App Direct Inc (“AD”) host the websites and portals which make up the Sage Marketplace and use Cookies that are essential for the proper functioning of the Sage Marketplace.

We also use Google, Incapsula and Cloudfare to set Cookies in order to provide essential functionality and to analyse your use of the Sage Marketplace.

What types of Cookies are used on the Sage Marketplace?

The Sage Marketplace uses the following types of Cookies:

Strictly Necessary Cookies

These Cookies are essential as they enable you to use and access the Sage Marketplace. Without them, many services available through the Sage Marketplace would not work properly. For example, we use Cookies to ensure you remain logged into the Sage Marketplace across all pages and to maintain security. As these Cookies are necessary for the proper functioning of the Sage Marketplace, these Cookies cannot be switched off.

Performance Cookies

These Cookies collect information about how you use the Sage Marketplace. The information collected is used to improve the Sage Marketplace.  For example, we might use the information we collect to change the layout of the Sage Marketplace or make things more easily searchable. Without these Cookies, we cannot learn how the Sage Marketplace is performing and make relevant changes to improve your user experience.

Marketing Cookies

These Cookies enable us to collect data about you and how you use the Sage Marketplace so that we can provide you with marketing content and suggest products and services that may be relevant to your interests.  For example, we may analyse the popularity of certain apps and run a marketing campaign to increase awareness.  Please note that all information collected by these Cookies is aggregated and therefore anonymous.  We do not analyse information we collect from you at an individual user level nor do we target you specifically.

Cookies change and their names and descriptions are not very user-friendly for most people, so please find the following list which outlines the typical cookies used on the Sage Marketplace. If you want to see the Cookies currently used on the Sage Marketplace, they should be visible through your browser. (Please see below for instructions.)

Name of Cookie
Type of Cookie
Cookie controller
Purpose
Duration
INSTANCE
Strictly Necessary
AD
Delivery of the Sage Marketplace
30 mins
JSESSIONID
Session ID
AD
Delivery of the Sage Marketplace – allows users to remain logged in on the Sage Marketplace
Up to 28 days
nlbi_[ID]
Strictly Necessary
Incapsula
Delivery of the Sage Marketplace
Session Cookie
incap_ses_[ID]
Strictly Necessary
Incapsula
Delivery of the Sage Marketplace
Session Cookie
visid_incap_[ID]
Strictly Necessary
Incapsula
Delivery of the Sage Marketplace
Session Cookie
ad_tag_m
Strictly Necessary
AD
Delivery of the Sage Marketplace
1 hour
_cfduid
Strictly Necessary
CloudFlare
Delivery of Sage Marketplace – to ensure the Sage Marketplace remains secure
Session Cookie
_ad_tid
Performance AD
AD
Collection of information about how visitors use the Sage Marketplace. AD use the information to improve the Sage Marketplace
365 days
_ad_sid
Performance AD
AD
Collection of information about how visitors use the Sage Marketplace. AD use the information to improve the Sage Marketplace
30 mins
Tracking code embedded into the Sage Marketplace
Performance and Marketing
Google Inc (Google Analytics)
Collection of information about how visitors use the Sage Marketplace. We use the information to compile reports and to help us improve the Sage Marketplace. We have set the Google analytics tool to anonymise IP addresses. The Cookies collect information in an anonymous form, including the number of visitors to the Sage Marketplace, where visitors have come to the site from and the pages they visited etc.
N/A – tracking code is always present but does not track individual user behaviour between sessions

On what basis are we permitted to use Cookies and can disable them?

You will be asked to consent to the use of Cookies by way of a cookie information banner upon your first use of the Sage Marketplace. You will be able to modify your choice of Cookies and withdraw your consent at any time, except in respect of ‘Strictly Necessary Cookies’.

You can also withdraw consent through modifying the settings of your browser to reject or disable Cookies. If you choose to decline Cookies, you may not be able to fully experience the features of the Sage Marketplace. To access your browser’s Cookie settings, this will likely be found under your browser’s main settings. Please note, browser setting may differ between browser manufacturers and the best way to obtain the most up to date version is to visit the manufacturer’s support page.

For more information about cookies, please see the ICO website https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/.

You can also use privacy-friendly search engines, privacy-friendly browsers and/or privacy add-ons to some browsers to help block tracking requests generally. Search online for the options to see what works best for you.

Further information

If you have any queries about this cookie policy, please write to our Chief Data Protection office at The Sage Group plc, North Park, Newcastle upon Tyne, NE13 9AA or send an email to [email protected].